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What Is Motivational Interviewing?

  • Writer: Hannah McCann, MSW, LADC I, LCSW
    Hannah McCann, MSW, LADC I, LCSW
  • Mar 24
  • 4 min read
Motivational interviewing graphic showing ambivalence, pros and cons, change talk, resistance, and a worksheet for strengthening motivation
A visual overview of motivational interviewing themes, including ambivalence, change talk, resistance, and exploring motivation for change.

A lot of people come to therapy feeling conflicted.


Part of them wants something to change. Another part feels unsure, resistant, tired, scared, or not fully ready. That does not mean they do not care. It usually means the situation is more complicated than it looks from the outside.


That is where Motivational Interviewing can be especially helpful.


Motivational Interviewing is a therapy approach that helps people work through ambivalence and strengthen their own reasons for change. It is often used in addiction treatment, but it can also be helpful any time someone feels stuck between knowing something is not working and not feeling fully ready to do something different.


This approach is not about convincing, confronting, or pressuring someone into change. It is about helping people hear themselves more clearly, connect with what matters to them, and build motivation from the inside out.


What motivational interviewing means

Motivational Interviewing, often called MI, is a collaborative, person-centered approach that helps people explore mixed feelings about change.


Ambivalence is a normal part of change. People often have good reasons for wanting something to be different, and also good reasons for feeling hesitant.


For example:

  • Someone may want to stop drinking, but feel afraid of losing the one thing that helps them cope.

  • Someone may want to stop gambling, but still feel pulled toward the hope, excitement, or escape it provides.

  • Someone may want better boundaries, but fear disappointing people.

  • Someone may want to take better care of their mental health, but feel overwhelmed by where to start.


MI creates space for those mixed feelings without turning therapy into a power struggle.


Why change is often complicated

People are often hard on themselves for feeling stuck.


They say things like:

  • “I know what I need to do, so why can’t I just do it?”

  • “Part of me wants to change, but part of me really doesn’t.”

  • “I’m tired of repeating the same cycle.”

  • “I want things to be different, but I don’t trust myself.”


That internal conflict is not a sign of failure. It is often a sign that change matters and carries real emotional weight.


Most patterns, even harmful ones, serve some kind of purpose. They may reduce distress, numb pain, create relief, offer structure, or help someone avoid something even harder. That is why change can feel both necessary and threatening at the same time.


Motivational Interviewing helps people get honest about both sides of that conflict.


How motivational interviewing works

MI is built around the idea that lasting change is usually stronger when it comes from a person’s own values, goals, and internal motivation rather than outside pressure.


Instead of arguing with resistance, MI helps explore it.


Instead of telling someone why they should change, MI helps them talk through:

  • what is not working

  • what they want to be different

  • what matters to them

  • what is getting in the way

  • what makes change feel hard

  • what small step feels possible right now


A lot of this process involves listening for what is sometimes called change talk. That means the person begins identifying their own reasons, desire, ability, or need for change.


That matters because people are often more likely to move when they hear their own truth clearly, not when someone lectures them.


What motivational interviewing can help with

Motivational Interviewing can be helpful for:

  • addiction and recovery

  • gambling problems

  • relapse patterns

  • behavior change

  • ambivalence about treatment

  • resistance or shutdown

  • anxiety about making decisions

  • lifestyle changes

  • setting boundaries

  • building momentum

  • reconnecting with values

It can be especially useful when someone feels stuck between insight and action.


What it feels like in therapy

Motivational Interviewing tends to feel different from therapy approaches that are more directive.


A good MI process often feels:

  • collaborative

  • curious

  • respectful

  • nonjudgmental

  • less pushy

  • more honest

  • focused on your own reasons for change


It is not passive, but it is also not about someone telling you what to do.


For many people, MI feels relieving because it lowers shame and defensiveness. It allows people to be honest about not being ready, not being sure, or feeling pulled in different directions without that becoming a failure.


That honesty often becomes the starting point for real movement.


How I use motivational interviewing

In my practice, I use Motivational Interviewing to help clients explore ambivalence, reduce shame, and connect more clearly with what they want for themselves.


This can be especially helpful for clients navigating:

  • substance use

  • gambling behaviors

  • relapse vulnerability

  • emotional avoidance

  • resistance around treatment

  • difficulty following through with change

  • feeling torn between comfort and growth


I often use MI alongside other approaches depending on the person’s needs, including CBT, DBT, trauma-informed care, and values-based work.


For many clients, MI helps shift therapy away from self-judgment and toward more honest reflection, internal motivation, and meaningful next steps.


When motivational interviewing may be a good fit

Motivational Interviewing may be a good fit if you:

  • feel stuck in a pattern you know is not helping

  • feel conflicted about making a change

  • want support without being judged or pushed

  • struggle with follow-through even when you have insight

  • go back and forth between wanting change and avoiding it

  • need help reconnecting with your own reasons for doing things differently


If you are in Massachusetts and looking for therapy support for addiction, gambling, anxiety, trauma, depression, or other patterns that feel difficult to shift alone, you can learn more about my services or reach out to schedule a consultation.

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