Notice of Privacy Practices
Provider: Hannah McCann Effective Date: January 22, 2026
This Notice of Privacy Practices describes how protected health information about you may be used and disclosed, and how you can access this information. Please review it carefully.
Your Protected Health Information (PHI)
Protected Health Information (PHI) includes information that identifies you and relates to your physical or mental health, health care services, or payment for those services. I am required by law to maintain the privacy of your PHI and to provide you with this Notice explaining my legal duties and privacy practices.
How Your Information May Be Used and Disclosed
I may use or disclose your PHI for the following purposes without your written authorization:
Treatment: To provide, coordinate, or manage your behavioral health care. This may include consultation with other health care providers involved in your care, with your consent when required.
Payment: To obtain payment for services provided to you, including billing, claims management, and collection activities.
Health Care Operations: For practice operations such as quality assessment, record review, administrative activities, and legal or regulatory compliance.
Telehealth Services: All services are provided via telehealth. PHI may be transmitted electronically through secure, HIPAA-compliant platforms used for videoconferencing, documentation, and billing. Reasonable safeguards are in place to protect your information, though electronic communication carries inherent risks.
Other Permitted or Required Disclosures
I may disclose your PHI without your authorization in the following situations, as required or permitted by law:
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If there is a serious risk of harm to you or others
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To report suspected abuse, neglect, or domestic violence
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For health oversight activities, audits, or investigations
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In response to a valid court order or subpoena
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To comply with public health or safety requirements
Your Rights Regarding Your Health Information
You have the right to:
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Request access to your health records
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Request corrections to your records
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Request restrictions on certain uses or disclosures
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Request confidential communications
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Request a list of disclosures of your PHI
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Receive a paper or electronic copy of this Notice
Requests must be submitted in writing and will be addressed in accordance with applicable law.
Your Privacy Rights Complaints
If you believe your privacy rights have been violated, you may file a complaint with:
Hannah McCann:
Secure Email: hmccann@hmbehavioralhealth.org
Secure Phone: 1-508-305-7876
You may also file a complaint with the U.S. Department of Health and Human Services. You will not be retaliated against for filing a complaint.
Changes to This Notice
I reserve the right to change the terms of this Notice at any time. Any changes will apply to all PHI I maintain. Updated notices will be made available upon request.
Acknowledgment
By receiving services, you acknowledge that you have been provided with this Notice of Privacy Practices.
Practice Policies
Provider: Hannah McCann Effective Date: January 22, 2026
This document outlines important policies related to scheduling, communication, telehealth services, and professional boundaries. Please review it carefully. These policies are intended to support a clear, respectful, and effective therapeutic relationship.
Appointments and Cancellations
Therapy sessions are typically 50 minutes in length unless otherwise discussed and agreed upon in advance.
If you need to cancel or reschedule an appointment, at least 48 hours’ notice is required. Appointments cancelled with less than 48 hours’ notice, or missed without notice (no-shows), will result in a $75 fee, which will be charged to the credit card on file.
This policy is necessary because appointment times are reserved exclusively for you. If you arrive late to a session, the session will still end at the scheduled time.
Payment Policies
Payment for services is handled electronically through Stripe via SimplePractice. Clients are responsible for ensuring that valid payment information is kept on file. Fees for services rendered, as well as applicable late cancellation or no-show fees, will be charged in accordance with the signed Credit Card Authorization.
Telehealth Services
All services are provided via telehealth only using secure, HIPAA-compliant platforms. You are responsible for participating in sessions from a private location with a secure internet connection.
While telehealth is effective for many individuals, it has limitations. Technical difficulties, interruptions, or environmental factors may occasionally affect sessions. If a telehealth session cannot be completed due to technical issues, we will discuss appropriate next steps.
Telehealth services are not appropriate for emergencies. In the event of an emergency, please call 911 or go to the nearest emergency room.
Communication Between Sessions
Communication outside of sessions is intended primarily for scheduling, billing, or logistical matters. I cannot guarantee immediate responses and generally respond within one business day.
Electronic communication (including email or messaging through SimplePractice) should not be used for therapeutic content or emergencies. Confidentiality cannot be guaranteed for all forms of electronic communication, despite reasonable safeguards.
Social Media and Professional Boundaries
To protect your privacy and maintain appropriate professional boundaries, I do not accept friend or contact requests from current or former clients on social media platforms (including Facebook, Instagram, LinkedIn, or similar sites).
This policy is not a reflection of the therapeutic relationship, but rather a way to safeguard confidentiality and avoid dual relationships.
Minors
For clients under the age of 18, parents or legal guardians may be legally entitled to certain information about treatment. Confidentiality and information-sharing will be discussed collaboratively with the client and parent or guardian at the outset of treatment and revisited as needed.
Termination of Services
Ending therapy is an important part of the therapeutic process and will be approached thoughtfully whenever possible. Either you or I may initiate termination. I may also terminate services if therapy is no longer clinically appropriate, if there is non-payment, or if sessions are not being utilized effectively.
If therapy is ending, I will make reasonable efforts to discuss termination in advance and provide referrals when appropriate. If no appointments are scheduled for three consecutive weeks without prior arrangement, the therapeutic relationship may be considered discontinued.